Shipping & Returns
Shipping Policy
Welcome to the shipping policy section of Cool Turtle's Important Life Lesson! We offer free shipping on all orders over $25 and a flat rate of $4 for all Standard orders. If you have any questions or concerns about our shipping methods, please don't hesitate to contact us. At Cool Turtle's Important Life Lesson, we believe that transparency is key to building trust with our customers. That's why we're always upfront about our shipping costs and methods. We direct ship all orders via Ingram books Distribution and provide tracking information as soon as your order ships. If you need to make any changes to your shipping address or method, please contact us as soon as possible.
Return & Exchange Policy
We understand that sometimes things don't work out as planned. If you're not completely satisfied with your purchase from Cool Turtle's Important Life Lesson, we offer hassle-free returns and exchanges. Just reach out to us within 30 days of receiving your order to initiate the process. We want you to feel confident in your purchase and our products, so we offer a 100% satisfaction guarantee. If you have any questions or concerns about our return or exchange process, please don't hesitate to contact us. We're always here to help.